Frequently Asked Questions

Shipping Information

Arisacheu provides worldwide shipping

Shipping costs

  1. Canadian - $8.00 CAD
  2. US - $15.00 CAD
  3. International - $18.00 CAD

*All press-on nail packages are tracked*

To my customers from the United States: Due to the handmade nature of my press-on nails, orders are technically exempt from US tariffs. However, due to the evolving state of the US, any potential changes imposed on sent packages are out of my control. Please consider the risks before making your purchase. Thank you so much for your support!

Refunds and Exchanges

As all orders are handmade and customized, there will be no refunds or exchanges.

What if my package is lost or stolen?

If it is indicated on the tracking system that your package is missing, I will find the best solution to address the issue. Unfortunately, Arisacheu is not responsible for any packages that are stolen.

How to Apply Press-On Nails

  1. Use the cuticle pusher to push back cuticles
  2. File and buff the nail plate with a nail filer to ensure long-lasting application
  3. Remove debris, moisture, and oils from nails with an alcohol wipe or acetone
  4. Use the provided sticky tabs or nail glue to adhere the press-on nails
  5. Apply press-on nails at an angle from cuticle to tip to ensure there are no air-bubbles
  6. For a long-lasting set, do not wash your hands for at least an hour after applying